Evergreen

Beyond the Emergency Call: Why Service Agreements Are the Key to Your Plumbing Business's Growth

For most plumbing companies, business is driven by a series of one-off, transactional service calls. While these are the lifeblood of your company, they can also lead to a chaotic, unpredictable cash flow. The key to sustainable, long-term growth is a shift to a recurring revenue model through service agreements.

The Power of Predictable Revenue

A service agreement (or preventative maintenance plan) provides you with a consistent, predictable stream of income. It ensures that your technicians have work during slow seasons and that you have a loyal customer base you can count on. It's a win-win for both you and the customer.

The Challenge of Selling Agreements

Many companies struggle to sell service agreements. They are either forgotten by a busy technician or seen as a high-pressure sales tactic by an overwhelmed office staff. The truth is, selling service agreements should be effortless.

The AI-Powered Sales Team

An AI Voice agent from Intelligent Voice AI can act as a tireless, non-intrusive salesperson for your business. It can be programmed to:

  • Remind customers: After a service call, the AI can automatically follow up with the customer, explaining the benefits of a service agreement.

  • Educate on the value: The AI can explain how a PMA can save the homeowner money in the long run by preventing costly emergency repairs.

  • Handle the sale: The AI can take the customer through the sign-up process and collect payment information, all without human intervention.

This approach ensures that every customer has the opportunity to make a smart decision, and that your business has a clear, scalable path to long-term growth.

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Book a quick 15-minute call to see how our Evolve AI agents can transform your lead generation and operations.

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