Yes, our platform is built from the ground up with a focus on patient data privacy and security, adhering to all HIPAA regulations. All communications are encrypted, and patient information is handled with the highest level of security.

Implementation is designed to be seamless. With our plug-and-play integrations with leading EHR/EMR and phone systems, most practices can get their AI agent up and running in a matter of weeks, not months.

Yes, our AI agents are capable of understanding and responding in multiple languages, allowing your practice to serve a more diverse patient population and improve accessibility.

Our AI is trained to intelligently recognize the intent and urgency of a call. For complex medical questions or emergencies, the AI will immediately and seamlessly route the call to a human staff member or an on-call physician, ensuring patient safety and timely care.

No. Our agents use advanced generative AI to create lifelike, natural, and context-aware responses. They are designed to sound empathetic and human, ensuring a positive patient experience.

The AI agent connects directly to your existing EHR/EMR system via a secure, encrypted connection. It only accesses and processes the necessary patient data to perform its task, such as verifying an appointment or providing billing information, and all interactions are logged for your records.

Customers typically see a significant return on investment through reduced front-desk labor costs, increased patient satisfaction and retention, fewer missed appointments, and a more streamlined billing process that boosts collections.