Intelligent Voice AI
HIPAA-COMPLIANT AGENTIC AI FOR MEDICAL PRACTICES
Your Practice Is Losing $150,000 a Year to Inefficient Operations. Evolve AI Agents Give It Back.
HIPAA-compliant agentic AI that answers every patient call, books appointments, enters data into your EHR, automates prior auth, follows up on claims, and runs patient outreach - without adding headcount.
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$150K+
Lost annually to no-shows per solo physician practice
Solv Health 2023
65%
Of denied claims never resubmitted - lost permanently
HFMA / Change Healthcare
15 hrs
Per week per physician spent on admin instead of care
AMA 2024
43/wk
Prior auth requests per physician - 12 staff hours each
AMA 2024
How Evolve AI Agents Work in Your Practice
WHAT EVOLVE AI AGENTS ACTUALLY IS
This Is Not an Answering Service. This Is an AI Workforce.
Most healthcare AI tools answer the phone and schedule appointments. Evolve answers the phone, then executes tasks inside your EHR, billing system, and payer portals - automatically and in real time.
Voice AI Layer - What it Says
Answers every patient call 24/7. Conducts natural, empathetic conversations in 15+ languages. Handles scheduling, FAQs, intake, billing questions, and after-hours emergencies. Runs outbound reminder and recall campaigns.
Agentic AI Layer - What it Does
Real-time EHR data entry. Insurance eligibility via Availity and Change Healthcare. Prior authorization handling. Claims status followup. AR aging outreach. CRM and billing updates. Post-call workflow triggers. No human touch.
INBOUND VOICE CAPABILITIES
Every Inbound Call Is Revenue. Evolve Captures Every One.
24/7 call answering
Every call answered instantly regardless of volume, time of day, or day of week.
All verticals
Appointment scheduling
Books into Epic, eClinicalWorks, Jane App, and Google Calendar in real time during the call.
Healthcare
Patient intake
Collects demographics, insurance info, and consent docs verbally and via SMS link.
Healthcare
Insurance eligibility
Triggers real-time eligibility via Availity or Change Healthcare during the call.
Healthcare
After-hours handling
Books, captures intake, answers questions, escalates emergencies every evening and weekend.
All verticals
Call routing and triage
Routes calls based on business rules - to agent handling, specialist queue, or live staff.
Healthcare
OUTBOUND VOICE CAPABILITIES
Patient Outreach at Scale - Without Adding Staff.
A human coordinator makes 40-60 outbound calls per day. An Evolve AI Agent executes 400-600 per day at a fraction of the cost.
Appointment and Rx Reminders
Reduce no-shows by up to 70%. Instant rescheduling when patient cannot attend.
Healthcare
Billing and AR Reminders
Calls patients with outstanding balances, offers payment plans, captures commitments.
Healthcare
Referral Acquisition
Outbound calls to incoming referrals before first appointment - capturing intake early.
Healthcare
Patient Follow-up
Post-visit calls for satisfaction data and systematic Google review requests.
Healthcare
Recall Campaigns
Reaches lapsed patients for annual visits and preventive screenings automatically.
Healthcare
Prescription Reminders
Automated calls for prescription pickups and refill reminders - improving adherence.
Healthcare
AGENTIC TASK EXECUTION
The Conversation Is the Front Door. Here Is What Happens Inside Your Systems.
Our agents take action. They write to systems, trigger workflows, and complete tasks automatically after every call.
Capability
What the Agent does
Compatible Systems
Capability
Real-time EHR data entry
What the Agent does
Writes structured patient data directly into your EHR during or immediately after the call. No transcription. No lag.
Compatible Systems
Epic, eClinicalWorks, Athenahealth, Kareo,
DrChrono
Capability
Prior authorization
What the Agent does
Handles routine prior auth calls autonomously. Average practice: 12 staff hours/week on prior auth (AMA 2024). Evolve eliminates it.
Compatible Systems
All major payers
Capability
Claims status follow-up
What the Agent does
Systematically follows up with payers, flags denials, updates billing system. 65% of denied claims are never resubmitted (HFMA).
Compatible Systems
Availity, Change Healthcare, Office Ally
Capability
Insurance eligibility
What the Agent does
Real-time eligibility checks during the call - confirming coverage before the appointment is booked.
Compatible Systems
Availity, Change Healthcare
Capability
CRM auto-update
What the Agent does
Creates or updates patient record after every call with outcome, notes, and next steps.
Compatible Systems
GoHighLevel, Salesforce, HubSpot
Capability
Hot transfer with context
What the Agent does
Transfers to live staff instantly with full call summary delivered simultaneously.
Compatible Systems
Zero dead air. All verticals
INTEGRATION STACK
Evolve Works Inside the Systems Your Practice Already Uses.
EHR
Epic, eClinicalWorks, Athenahealth, Kareo, DrChrono
Billing and RCM
Kareo Billing, AdvancedMD, Availity
Eligibility
Availity, Change Healthcare, Office Ally
CRM
GoHighLevel, Salesforce, HubSpot, Zoho
Calendar
Google Calendar, Outlook 365, Calendly
Payments
Stripe, Square, PaySimple
SMS
Twilio, GoHighLevel SMS, RingCentral
Deployment
5-10 business days standard go-live
Frequently Asked Questions
What You Need to Know Before Booking Your Demo.
How can AI reduce patient no-shows?
AI-driven reminders reduce no-show rates by up to 70%. Evolve proactively calls patients before every appointment, automatically reschedules when a patient cannot attend, and fills vacant slots from a waitlist - all without staff involvement.
What is prior authorization automation for healthcare?
Prior auth automation handles routine prior auth calls with payers autonomously. Average practices spend 12 staff hours/week on prior authorization (AMA 2024). Evolve handles these calls at near-zero variable cost per request.
Can AI agents write directly to an EHR?
Yes. Evolve writes structured patient information directly into your EHR via API. Compatible: Epic, eClinicalWorks, Athenahealth, Kareo, Jane App, DrChrono. No transcription lag. No manual entry. No errors.
Is Evolve AI Agents HIPAA compliant?
Yes. HIPAA certified, SOC2 Type II, GDPR compliant. BAA executed with every healthcare client during onboarding. A2P 10DLC registered for compliant outbound SMS.
Ready to Reclaim Your Revenue
See How Much Your Practice Is Leaving on the Table.
"Evolve was built because the founder's wife runs a neurology practice and spent years watching her team drown in phone calls, missed appointments, and billing paperwork instead of caring for patients."
Talk with Erica
Less than $50/day. HIPAA certified. BAA included. Live in 5-10 business days
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